If you have any other questions, feel free to contact us at Info@theluxefash.com, and our team will be happy to assist you!/p>
FAQ
1. How can I place an order on Theluxefash?
To place an order on Theluxefash, simply browse our website, select the items you wish to purchase, add them to your cart, and proceed to checkout following the payment and delivery steps.
2. What payment methods do you accept?
We accept payments via credit/debit card (Visa, Mastercard, American Express) as well as payments through PayPal.
3. What are the delivery times?
Delivery times depend on your location and the chosen shipping method. You can view delivery estimates during the checkout process PayPal.
4. Can I track my order?
Yes, once your order is shipped, you will receive a confirmation email containing a tracking number. You can use this number to track the status of your order online.
5. What should I do if I receive a defective or incorrect item?
If you receive a defective or incorrect item, please contact us as soon as possible at Info@theluxefash.com with your order number and a description of the issue. We will do our best to resolve the situation promptly.
6. Do you offer returns or exchanges?
Yes, we offer returns and exchanges within 30 days of receiving your order. Please refer to our return policy for more information.
7. How can I contact your customer service?
You can contact our customer service at [customer service email] for any questions, concerns, or additional assistance.
8. Do you offer international delivery?
Yes, we offer international delivery to many countries. Shipping fees and delivery times may vary depending on your location.
9. Can I cancel or modify my order after it has been placed?
Unfortunately, once your order has been placed, we cannot guarantee that it can be canceled or modified. Please contact us as soon as possible if you need assistance.
10. How can I stay informed about promotions and special offers?
To stay informed about promotions and special offers, you can sign up for our newsletter by entering your email address in the designated field at the bottom of our website.
