At Theluxefash, we are committed to providing our customers with a seamless and efficient shopping experience. Our shipping policy outlines important information about delivery times, shipping fees, and available delivery options.
Delivery Times
1. Delivery times depend on your location and the shipping method chosen during checkout.
2. Delivery estimates are provided during the ordering process and may vary depending on circumstances such as holidays or weather conditions.
Shipping Fees
1. Shipping fees are calculated based on the weight of your order, your location, and the selected shipping method.
2. Shipping fees are displayed during the payment process before finalizing your order.
Delivery Options
1. We offer several delivery options, including standard delivery, express delivery, and same-day delivery in select areas.
2. You can choose your preferred delivery option during the ordering process.
Order Tracking
1. Once your order is shipped, you will receive a confirmation email containing a tracking number.
2. You can track the status of your order using the tracking number on the carrier’s website.
Delayed Delivery Policy
1. In the event of a delayed delivery beyond our control, we will notify you as soon as possible and make every effort to resolve the situation.
2. We are not responsible for delivery delays caused by unforeseen events such as strikes, natural disasters, or transportation issues.
Customer Service
If you have any questions or concerns regarding your delivery, feel free to contact our customer service at info@theluxefash.com.
Important Note
Theluxefash strives to meet advertised delivery times, but delays may occasionally occur due to circumstances beyond our control. We appreciate your understanding and patience.
